Getting started · Toor

Your first steps.
One connected workspace.

Get access, prepare your workspace and follow a simple sample booking from enquiry to delivery.

Set up with confidence

Start with the essentials.

Get access

Open Toor and sign in using the configured account. If access is pending, ask your workspace owner to approve your staff role. Signing in alone does not grant staff access.

Prepare the team

Your owner or global manager can review members and invitations in Team. Confirm responsibilities and booking ownership before working together.

Add a sample client

Open Clients and search existing records first. Create a fictional test client if needed. Link a partner agency when your enquiry comes through an intermediary.

Create an enquiry

In Bookings, add the client, destination, dates, passenger count, currency and responsible staff. Review Overview, then use the detail tabs to build the itinerary and quotation.

Keep your next steps close.

Build and review

Review services, costs and selling prices before sharing a proposal. Confirm readiness checks and keep changes linked to the booking.

Coordinate the work

Open Today and Tasks for follow-ups, owners and due dates. Assign booking ownership deliberately so the right staff can access the file.

Use the Help Centre

Inside the workspace, search Help for a feature or workflow. The Helpdesk guide and User Manual are available there as PDF and Word downloads.

Share what you learn

Tell us what you tried, what you expected and what happened. Use fictional details when testing.

Give feedback →

Watch Toor in action

Your Toor video library.

Edited walkthroughs of an earlier Toor workspace, using demonstration screens. Click to play; sound starts only when you play.

Overview

Meet Toor.tech

42 seconds · English captions

A shared view from the first enquiry to operational delivery.

Read the video transcript

One connected workspace — Start with a shared view of the day. From enquiry to delivery — Bookings, owners and stages stay visible. Relationships with context — Clients, suppliers and passengers in Travel Ledger. A programme your team can follow — Timed services connect to the suppliers delivering them. Make the next action clear — Service status and operational lists in one workspace.

Explore Toor.tech

55 seconds · English captions

Travel Ledger, bookings, itineraries, providers and teamwork.

Read the video transcript

Travel Ledger — Bring passenger and supplier relationships into view. Personalisation in practice — Room requests and dietary needs beside hotel assignments. Your provider relationships — Use supplier portals, then review imported confirmations. Bookings & events — See enquiries, quotes and confirmed work by stage. Itineraries — Build the day around times, services and suppliers. Team Management — Choose access that fits each person’s work. Smart Builder · pilot — Bring the programme and budget into the same workflow. DMC operations — Track supplier services and prepare operational lists.

Sales & planning

Travel Ledger

49 seconds · English captions

Room, dietary and accessibility requests connected to the journey.

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People, trips and partners — Browse clients, suppliers and passenger trip records. Find the details that matter — Search room, dietary and accessibility requests. Personalisation across journeys — Confirm identity before linking a reusable individual profile. Structured needs and capabilities — Record operational instructions, severity and approval evidence. Passenger–supplier relationships — See passenger requests alongside their hotel assignment. Carry care into delivery — Operational rooming lists connect guests, suppliers and requests.

Bookings & Events

42 seconds · English captions

Enquiries, stages, reservations and connected planning.

Read the video transcript

Find the right booking — Search by reference, title, client or destination. Understand the pipeline — Review enquiry, quoted, confirmed and operating stages. Keep the work connected — The booking brings care checks and travel readiness together. Plan the experience — The programme sits beside quote, reservations and travellers. Coordinate supplier services — Review options and linked inventory inside the booking.

Itineraries

42 seconds · English captions

Times, services and suppliers in a clear daily programme.

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Every programme in one list — Find a booking’s itinerary by reference or destination. Build the day step by step — Times, service types and destinations stay in view. Connect each service to its supplier — Open the partner behind a transfer, activity or hotel service. Bring programme and budget together — Smart Builder offers a shared workflow · pilot. Prepare for delivery — Use operational lists to support the team on the ground.

Smart Builder · pilot

35 seconds · English captions

Programme, budget and proposal planning · pilot.

Read the video transcript

See programme and commercials together — Review budget cost, selling price and margin. Connect services to programme steps — Linked budget lines belong to one step and are counted once. Explore passenger scenarios — Compare counts; review fixed quantities and capacity separately. Prepare proposal and booklet versions — Choose price visibility, title and introduction for a draft.

Delivery & care

Providers

42 seconds · English captions

Your supplier portals and reviewed confirmation imports.

Read the video transcript

Start with your own accounts — Browse supplier portals across travel services. Book through the supplier portal — Supplier credentials and agreements remain yours. Bring the confirmation into Toor — Select the trip and review service details. Review before importing — Check dates, passengers, amounts, currency and terms. Keep arrangements together — Supplier services and options sit inside the booking.

DMC Operations

35 seconds · English captions

Supplier status, rooming and operational lists.

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See the operational priorities — Review balances, enquiries, groups and unconfirmed services. Track each supplier service — Keep status and confirmation references in view. Connect guests and suppliers — Rooming lists carry passenger requests into operations. Prepare the right operational list — Rooming, arrivals, departures, transfers and guide lists.

Crew & Logistics

43 seconds · English captions

Rosters, accommodation, movements, exceptions and shared finance.

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One operation. One shared view. — Review roster assignments, movements, hotel reservations and exceptions. Keep the crew connected — Link personnel and rooming lists; record roles and rotation dates. Coordinate the stay — Use shared hotel inventory, supplier confirmations and rooming lists. Plan the movements — Review transport, pickup details, vehicle capacity and the manifest. Keep exceptions visible — Record special service requests and connect operational tasks. Keep the commercial picture close — Open shared booking finance, costs and quotations.

Team administration

Team Management

35 seconds · English captions

Invitations, staff roles and assigned work.

Read the video transcript

Bring your team into Toor — Invite staff or approve people who have signed in. Choose a role when inviting — The invitation defines access for first sign-in. Clear role choices — Owner, global manager, agency manager and agent. Support focused collaboration — Agents work on bookings assigned to them.

Ready for your first enquiry?

Staff sign-in

Follow the current workflow

Approved access → client and enquiry → itinerary and quotation → suppliers and contracts → passenger requests and rooming → crew, readiness and follow-ups.